Booking Terms and Conditions

Arisaig Cottage & The Auld Manse

 

 

Deposit Payment:

We require a deposit of £200 per week (non-refundable) before the booking can be accepted.

 

Balance Payment:

On receipt of your deposit we will send a receipt for the payment and confirm your booking. The balance is payable 8 weeks prior to your holiday commencing.

 

Cancellations:

If you have to cancel your holiday we will endeavor to re-let the property. If we are informed in writing at least 8 weeks in advance you will only lose your deposit. If it is not possible to re-let the property the cancellation charges will be as follows: 8 to 5 weeks prior to arrival – 50% of holiday cost, 5 to 2 weeks prior to arrival – 75% of holiday cost and 2 weeks prior to arrival – 100% of holiday cost.

 

Holiday Insurance:

We strongly recommend you take out your own holiday insurance.

 

Arrival/Departure:

Check-in time is between 2.00 p.m. and 5.00 p.m. If you are going to arrive later than this, you must let us know in advance. Please vacate by 10.00 a.m. the following week to give us plenty of time to prepare for the next guests. Please leave your keys on departure.

 

Pet:

Pets are welcome by arrangement at £20 each per week. Guide/support dogs will not be charged for. Owners are responsible for the cleanliness and hygiene of their pet.

 

Linen / Laundry:

Linen and towels are provided. Extra bedding/pillows are available on request.

 

Electricity / Heating:

No extra charge will be made for this.

 

Smoking:

Smoking is not permitted in either of the properties.

 

Breakages and Damage:

In the event of an accident causing breakage or spillage please inform us as soon as possible. Guests will be liable to pay for any repairs or extra cleaning incurred during their stay. Please leave the property clean and tidy when you depart.

 

Property:

We will not accept responsibility for loss or damage to personal property.

 

Maximum Occupancy:

This must not exceed the number agreed.

 

 

Wifi:

Wifi is available at no extra cost. The necessary log on details are available.